Outsourcing Mentor, Issues, Best practice, Vendor Selection, outsource Vendor, Governance, Methodologies

Outsourcing Mentor

Provides consulting services to ensure that you make the right outsourcing decisions. Having gone through the full outsourcing lifecycle many times and seen what works and what doesn’t we can ensure that your project makes the right decisions. Sometimes this means deciding not to outsource, or outsource a function that you were not initially considering.

Best Practice

By using best practice mentoring you can not only tap into a wealth of past experience but reduce the overall cost of the project. Tackled correctly every outsourcing project should be on time, to budget and successful.

Methodologies

Outsourcing like any industry specific project area has its own set of specific methodologies. There are some documents (RFI, RFP, etc) that must be created and vendor companies will expect in order to ensure the project runs successfully. Outsourcing Mentor has templates and experience developing these documents. We also have useful tools that can be employed during the project and once the contract has been signed.

Vendor Selection

Once of the most challenging areas for a company that wants to outsource is vendor selection. Where do you start to look for companies that will fit your needs and be a cultural fit? Once you have a list, what empirical criteria do you use to shortlist then decide on a final vendor. Outsourcing mentor has a database of hundreds of companies, based locally and offshore that will help you make the right decisions. There are also decision scorecards to ensure that and decision can be backed up with the data.

Issue Resolution

Issues are inevitable in any outsource project. Resolving them and moving on is essential to the project and the outsource relationship. Experience handling the issues and escalations around outsourcing can assist you in maintaining a relationship or mend any discord in a struggling relationship. Outsourcing mentor has been brought in during a contract to broker issues and ensure resolution.

Governance

Signing a contract is just the start of the work from an outsource agreement. Many people think you can walk away and things will magically continue to work. Investment must occur with all relationships. This is much like a marriage in that both parties need to work to keep things running smoothly. An effective governance model set up at the start of the contract sets the foundation for a successful relationship. Outsourcing Mentor has experience setting up governance models and can continue working with you during periodic reviews.

Outsourcing Latest Trends

Outsourcing Mentor is attending conferences and reading journals on your behalf. As new trends in outsourcing appear you will be updated as possible opportunities to further fine tune your organisation.